Héctor Martínez is an IT professional with more than 14 years of experience working in global consulting and team-work environments, focused on value generation and aligned to objectives and customer expectations. During the last 5 years he has been involved in analysis, design and implementation of Customer Relationship Management (CRM) solutions, transformation of large scale IT companies/departments and Communication Strategies within an IT Department for a global company.
Specialties: Business Consulting, Process Modeling, CRM, Internal Communications, IT Governance Models Design & Implementation, ITIL.
